Managed IT · Waltham, MA · 4.9 on Clutch
Senior engineers who run your help desk, security, and Microsoft 365, for teams from 5 to 1,000 users. Published pricing, 4.9 on Clutch, and on site when you need us. In a regulated industry? We document everything your auditors ask for.
Example environment with illustrative values
Trusted by regulated and growing firms
What we do
All-inclusive or à la carte, for companies from 5 to 1,000 users.
We run IT end to end, or back up the IT person you already have. Help desk, patching, onboarding, vendor management, and a roadmap.
Managed detection and response, email security, training, and documentation for HIPAA, FINRA, and cyber insurance.
Tenant engineering, migrations, licensing, and backups that are tested.
Firewalls, Wi-Fi, office moves and buildouts. Engineers on-site across Greater Boston when it needs hands.
Where we work
Founded in 2017 and headquartered in Waltham, between Route 128 and the city. Remote help in minutes, an engineer at your door when it needs hands.
Waltham (HQ), Boston, Cambridge, Somerville, Watertown, Newton, Lexington, Burlington, Needham, Wellesley.
And the rest of Greater Boston. Ask about your location.
Client results
48%
faster ticket resolution across every clinic
Veterinary group
<10 days
from zero IT to a fully secured stack
Biotech startup
10+→1
IT vendors consolidated into one partner
Private equity
40%
lower IT costs after the transformation
Nonprofit
We needed a full IT setup yesterday. BMIT didn’t just deliver; they gave us structure, security, and support without slowing down our research.
Emily H., Stellaromics
Reviews
“A mix of proactive planning and high-touch responsiveness characterizes their approach.”
Roberto MoranExecutive Director, Opportunities for InclusionVerified Clutch review
“My experience with BMIT team has been very satisfying. Their quick response to my Tickets has been very commendable and thus reducing my anxieties and down time at work. They can resolve my issues remotely and if that does not crack it, a technician is here as quick as lightening. A big thank you to Nick and Erich.”
Adebayo O.Google review
“The team's responsiveness was impressive, and they had a great culture.”
Nancy R.CFO, accounting consulting firmVerified Clutch review
“BMIT handled a transition time for us after a seasoned in-house person left our team. They handled this fairly seamless, and addressed any bumps in the road quickly. They were willing to be flexible to our needs and put in the extra work to ensure our teams were on the same page. They are a solid provider and I would trust them to work with again.”
Summer L.Google review
“We're impressed with Boston Managed IT's high reliability, friendliness, and willingness to engage.”
David RaiserCOO, STRM.BIOVerified Clutch review
“I have been using BMIT for years in my business. They have always responded to my needs in a timely, respectful and professional manner. It is a relief to know that I can turn to BMIT when I have computer/ technology issues. I highly recommend Nick and his Team.!”
Thalia V.Google review
Clutch CertifiedIT Managed Services · Cybersecurity · IT Strategy Consulting
Who runs BMIT
Nick Salem founded BMIT after watching small businesses get oversold by IT providers who were slow to answer and quick to invoice. His fix: a lean senior team, a phone that gets picked up, and technology doing the repetitive work. Clients regularly get Nick on the phone, and he likes it that way.
Partners
HuntressIndustries
Systems, workflows, and the frameworks your auditors expect, for 15 industries.
From the blog
Free technical assessment
Nick Salem is the CEO of BMIT, and the reason the company works the way it does. He started it because he kept watching small businesses get oversold by IT providers who were slow to answer and quick to invoice. His fix was a lean team, a phone that gets picked up, and technology doing the repetitive work so people can focus on the problems that matter.
Nick has more than 15 years in IT. Before running his own firm, he was Director of IT at a nonprofit with a $20 million annual budget and more than 500 employees, where he led the team that kept the whole organization running. Earlier, he held leadership roles at several technology startups, which is where he picked up his habit of building things himself when the off-the-shelf version isn’t good enough.
That habit shows. Nick designed and built much of the company’s internal platform, including the AI-driven monitoring and automation behind our service. He runs our internal AI infrastructure for workflows where keeping processing under our direct control matters, alongside carefully governed cloud services. He leads BMIT in Boston, SWFIT on Florida’s Gulf Coast, and The Cyber Harbor Group, which brings the two together.
He’s still hands-on. Clients regularly get Nick on the phone, and he likes it that way. In his view, the CEO of an IT company should still be able to fix your problem.
