What size companies does Boston Managed IT work with?

Boston Managed IT works with Greater Boston businesses from 5 to 1,000 seats, with a focus on regulated industries such as healthcare, financial services, legal, and biotech, and on nonprofits. Clients can choose fully managed IT or co-managed IT that backs up an internal IT team.

What is managed IT services?

Managed IT services means a provider like Boston Managed IT proactively runs your technology for a flat monthly fee: help desk, monitoring, patching, cybersecurity, Microsoft 365, and cloud systems. Instead of calling for help after something breaks, you get continuous monitoring and support that prevents problems before they cause downtime.

How much does managed IT cost with Boston Managed IT?

Boston Managed IT publishes its pricing: fully managed IT starts at $125 per user per month (minimum 5 users), co-managed IT starts at $75 per user per month (minimum 25 users), and project or advisory work is $165 per hour. Nonprofits receive 10% off. The pricing page at bostonmit.com/pricing has a calculator for an exact estimate, and final pricing is confirmed on a first call.

Which areas does Boston Managed IT serve?

Boston Managed IT is based in Waltham, MA and provides on-site and remote support across Greater Boston, including Boston, Cambridge, Somerville, Watertown, Waltham, Newton, Lexington, Burlington, Needham, and Wellesley. Remote support is available for select clients elsewhere in the US.

Does Boston Managed IT offer a free assessment?

Yes. The free technical assessment is a 30-minute live review of your security posture, backups, and Microsoft 365 with a senior engineer. You receive the three fixes that matter most, ranked with rough effort, in writing. Book at bostonmit.com/it-assessment.

What makes Boston Managed IT different from other MSPs in Boston?

Boston Managed IT is a Waltham-based MSP founded in 2017 and led by founder and CEO Nicholas Salem. Clients work with a small, senior team that knows their environment, see published per-user pricing, and get documentation built for HIPAA, FINRA, and other audits. Boston Managed IT is rated 5.0 on Google and 4.9 on Clutch from 9 reviews, and is Clutch Certified in IT Managed Services, Cybersecurity, and IT Strategy Consulting.

Managed IT Pricing: From $125 per User

Three ways to work with us

Pick the model. The calculator does the rest.

Fully managed

from $125per user / month

We run IT end to end
Minimum 5 users
Help desk, patching, endpoint security, Microsoft 365 admin
Onboarding, offboarding, documentation

Co-managed

from $75per user / month

Backup for the IT person you already have
Minimum 25 users
Tooling, escalation, and extra hands
Same base inclusions

Project / advisory

$165per hour

Scoped work, no monthly contract
Network refresh: typically 8 to 24 hours
Microsoft 365 migration: 12 to 40 hours
Security assessment: 6 to 16 hours

Nonprofits get 10% off. Estimates are approximate starting points; final pricing is confirmed on your first call.

What kind of support are you looking for?

Tell us about your team

Users

Devices (defaults to users)

Mailboxes (defaults to users)

Security & protection add-ons

Included in the base: help desk, RMM/patching, basic endpoint security, M365 administration, onboarding/offboarding, documentation.

Infrastructure & locations

First server, first cloud tenant, and HQ are always included.

Additional servers beyond first

+$50/server/month

Additional cloud tenants beyond first

+$10/tenant/month

Additional offices (own network stack)

+$100/office/month

Remote / hybrid workforce Affects recommendations only

Shared devices (kiosks, shop-floor, conference rooms)

Industry & compliance

Your industry

Compliance framework

Your compliance needs will shape our recommendations — we'll discuss specifics on your first call.

We are a nonprofit organization

Est. monthly $0

After you sign

Five phases from first call to steady state.

Discovery / validation

We learn your environment, document what exists, and confirm scope.

Scope confirmation

Finalize service scope, expectations, and any open questions.

Agreement / kickoff

Service agreement signed, kickoff call scheduled, team introductions.

Onboarding / deployment

Tooling deployed, users onboarded, monitoring activated.

Stabilization / roadmap

Environment stabilized, roadmap built, ongoing QBR cadence established.

Free technical assessment

Get a real quote.

Your estimate, checked by an engineer
Scope confirmed before anything is signed
A straight answer on whether managed IT fits

Book your assessment

Prefer the phone? (617) 322-5155

Managed IT pricing, without the sales call.