Veterinary & healthcare

IT for multi-site veterinary and healthcare groups.

Every clinic needs the same reliable setup: practice software that works, phones that ring, internet that stays up, and a help desk that answers fast when the front desk is stuck.

Engagement · Hometown Vet Partners
● Delivered
48%faster ticket resolution across all clinics
<10daysto bring a new clinic online
1repeatable blueprint for every acquisition

Scope

Network standardizationCloud phonesRemote monitoringDocumentation hubHelp desk

TimelineUnder 10 business days per new clinic

What we handle

Built for veterinary and healthcare groups.

Practice-management systems

PIMS and EHR systems kept running and updated, and connected to imaging, payments, and the other tools your clinics use.

Phones that route correctly

Cloud phones with auto-attendants and call routing per clinic, so callers reach the right location.

Internet that stays up

Business-grade firewalls and networks, monitored, with a backup internet connection where downtime costs appointments.

Front desk and exam rooms

Shared workstations set up for busy teams, with secure sign-in and fast help when something stops working.

New clinics and acquisitions

A repeatable blueprint brings a new or acquired clinic onto your standard in under ten business days.

Payments and PCI

Card terminals and payment systems on their own network segment, supporting PCI DSS.

Frameworks we document againstHIPAAPCI DSSMassachusetts 201 CMR 17.00Chapter 93H

Case study · Hometown Vet Partners

A repeatable IT blueprint for a growing veterinary group

  • Ticket resolution time reduced 48% across all locations
  • New locations onboarded in under 10 business days
  • Future clinic acquisitions follow a repeatable IT blueprint

“Partnering with Boston Managed IT completely changed how we scale our veterinary group. Every new location now gets online fast, with consistent support and zero disruption. Their team truly feels like an extension of ours.”

Carrie Nguyen, Hometown Vet Partners

Questions

What clinic groups ask us.

Can you support clinics outside Massachusetts?

Yes. Hometown Vet Partners has clinics across the Midwest and East Coast. Most support is remote, and every new clinic follows the same blueprint wherever it is.

What happens when a clinic loses internet or phones?

Monitoring flags it, and we work the problem with your internet or phone provider until the clinic is back up. A clinic that cannot see patients goes to the front of the line.

How fast can a new clinic come online?

Under ten business days, following the same blueprint every time. Ticket resolution across Hometown Vet Partners got 48% faster once every clinic was on it.

Free guide

Veterinary IT Readiness Checklist

A two-page checklist you can work through with or without us. Tick what you have; the gaps show you where to start.

Free technical assessment

Thirty minutes with a senior engineer.

  • Security posture, backups, and Microsoft 365, reviewed live
  • The three fixes that matter most, ranked, with rough effort
  • Findings in writing, and an honest answer on whether you need us

Book your assessment

Next, you pick a time on our calendar. No sales deck.

Prefer the phone? (617) 322-5155