Cloud migrationManaged servicesMicrosoft 365VoIP phonesStaff training
TimelineFull IT transformation
The situation
What they needed
WCI is a nonprofit that provides homes, employment, and community services to people with intellectual and developmental disabilities, autism, and acquired brain injury. It operates in several Massachusetts municipalities and supports about 240 individuals.
Objective. Replace outdated hardware and manual processes with a modern environment that costs less to run, scales with the organization, and lets staff work from anywhere.
Industry
Nonprofit human services
Footprint
Several Massachusetts municipalities, about 240 people supported
Starting point
Aging on-site servers and software, manual processes, little room for remote work
What was in the way
Outdated hardware and software
High maintenance and operational costs
Little scalability or flexibility for remote work
Inefficient, manual processes
What we did
The work, step by step.
01
Servers and applications to the cloud
Migrated servers and line-of-business applications off aging on-site hardware.
02
Managed services
Monitoring, patching, backup, and disaster recovery, handled continuously.
03
Microsoft 365
Email, collaboration, and productivity tools on one platform.
04
VoIP phone system
Cost-effective, unified communication across sites.
05
Training and support
Staff and users trained on the new systems, with ongoing help desk support.
The results
What changed
IT costs reduced by 40% and operational efficiency up 30%
Scalable, flexible IT resources
Better productivity and collaboration with Microsoft 365 and VoIP
“We are delighted with the IT transformation that BMIT has delivered for us. They have been a great partner, providing customized and comprehensive IT solutions that meet our needs and goals. Their team is professional, responsive, and knowledgeable. We highly recommend BMIT to any non-profit organization looking for a reliable and trusted IT provider.”