Case study · Private equity
Briarcliff Capital Partners holds companies in veterinary care, healthcare, retail, and professional services. They needed one partner for firm-level IT strategy and hands-on support at every portfolio company.
Scope
Timeline5 to 10 business days per acquisition
The situation
Briarcliff Capital Partners is a private equity firm with a diverse portfolio. They needed strategic IT planning at the firm level and hands-on support for portfolio companies, with security, standardization, and scale and without adding overhead.
Objective. Standardize and secure IT operations across all portfolio companies, reduce vendor sprawl, accelerate M&A transitions, and support executive leadership with high-touch service.
What we did
01
One core set of tools across every company: Microsoft 365, endpoint security, backup, remote monitoring, documentation, and cloud phones.
02
Brand-specific onboarding materials, email domains, and support experiences for each business unit.
03
Rapid deployment workflows that get a new acquisition secured and onboarded within 5 to 10 business days.
04
Quarterly executive briefings and roadmaps that align IT with portfolio growth goals.
05
Documentation and real-time IT metrics for every portfolio company in one portal.
The results
“Boston Managed IT is more than a vendor — they’re our embedded IT strategy team. Every acquisition runs smoother, every location gets the support they need, and our operating partners finally have a playbook that works.”
Jennifer Blake, Managing Partner
Related: Private equity IT · vCIO add-on · Managed IT
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