llms.txt

# Boston Managed IT (BMIT)

> Boston Managed IT is a managed IT services provider (MSP) headquartered in Waltham, Massachusetts. It runs managed and co-managed IT, cybersecurity, Microsoft 365, and on-site infrastructure for Greater Boston businesses from 5 to 1,000 users, including firms in regulated industries (healthcare, financial services, legal, biotech and life sciences, nonprofits). Senior engineers, published pricing, and a 4.9 rating on Clutch.

Key facts (canonical source: https://bostonmit.com/company-facts/):
- Legal entity: BMIT, Inc. (Massachusetts corporation, Secretary of State ID 001611855, formed 2022-10-11). Doing business as Boston Managed IT (BMIT).
- Founded: Boston Managed IT was founded in 2017. The current corporation, BMIT, Inc., was formed in 2022.
- Ownership: Independent and locally owned. Part of The Cyber Harbor Group, with sister company SWFIT (Southwest Florida IT, https://swfit.io).
- Founder and CEO: Nicholas (Nick) Salem.
- Headquarters: 282 Moody Street, Suite 312, Waltham, MA 02453.
- Phone: (617) 322-5155. Email: support@bostonmit.com. Website: https://bostonmit.com
- On-site coverage: Boston, Cambridge, Somerville, Watertown, Waltham, Newton, Lexington, Burlington, Needham, Wellesley, and the rest of Greater Boston. Remote support for select clients elsewhere in the United States.
- Team: a small senior team of US-based engineers; clients work with named engineers who know their environment, not a call center.
- Response: median email first response of 12 minutes over the last 90 days (measured from help desk email tickets, automated alerts excluded).
- Monitoring: 24/7 endpoint and identity monitoring (MDR included in fully managed IT). After hours: best effort for every client; guaranteed after-hours response for clients on the After-Hours Critical Support add-on.
- Client size: supports 5 to 1,000 users; most clients have 25 to 100. Fully managed minimum is 5 users, co-managed 25.
- Core industries: biotech and life sciences, veterinary, private equity, nonprofits, financial services, legal, healthcare and medical.
- Compliance frameworks supported: HIPAA, FINRA, SEC Reg S-P, SOC 2 readiness, GLBA, Massachusetts 201 CMR 17.00 and Chapter 93H, 21 CFR Part 11, PCI DSS.
- Reviews: 4.9 on Clutch from 9 verified reviews (Clutch Certified in IT Managed Services, Cybersecurity, and IT Strategy Consulting); 5.0 Google rating.
- How BMIT uses AI: We use automation and AI behind the scenes to monitor environments, cut repetitive work, keep documentation current, and help engineers resolve issues faster. We run internal AI infrastructure for workflows where keeping processing under our direct control matters, alongside carefully governed cloud services.
- Verified profiles: Wikidata https://www.wikidata.org/wiki/Q139665452; LinkedIn https://www.linkedin.com/company/bostonmit; Facebook https://www.facebook.com/BMITMSP; Clutch https://clutch.co/profile/boston-managed-it.

## Services
- [Managed IT Services](https://bostonmit.com/managed-it/)
- [Cloud Solutions & Cybersecurity](https://bostonmit.com/cloud-solutions-cybersecurity/)
- [IT Infrastructure & On-Site Support](https://bostonmit.com/it-infrastructure-on-site-support/)
- [Free technical assessment](https://bostonmit.com/it-assessment/): 30-minute live review of security posture, backups, and Microsoft 365 with a senior engineer; the three fixes that matter most, ranked, with rough effort, delivered in writing.
- [Compliance support](https://bostonmit.com/compliance/): HIPAA- and FINRA-aligned IT and security for regulated firms.

## Pricing
- [Pricing and estimate calculator](https://bostonmit.com/pricing/): fully managed IT from $125 per user per month (minimum 5 users); co-managed IT from $75 per user per month (minimum 25 users); project and advisory work at $165 per hour; nonprofits receive 10% off. Estimates are starting points; final pricing is confirmed on a first call.

## Locations
- [Managed IT in Boston](https://bostonmit.com/managed-it-boston/): law firms, financial advisors, nonprofits; compliance, older buildings, multiple offices.
- [Managed IT in Cambridge](https://bostonmit.com/managed-it-cambridge/): biotech, research, and startups; lab networks, fast hiring, IP protection.
- [Managed IT in Waltham](https://bostonmit.com/managed-it-waltham/): our home office at 282 Moody Street; Route 128 companies, office moves, labs.

## Industries
- [Hospitality & Tourism](https://bostonmit.com/industries/hospitality-tourism/): PCI DSS, guest Wi-Fi isolation, property-management integrations
- [Construction & Engineering](https://bostonmit.com/industries/construction-engineering/): job-site connectivity, VPNs, plan sharing, rugged devices
- [Education & Training](https://bostonmit.com/industries/education-training/): device management, content filtering, FERPA-aware student data access
- [Retail & E-Commerce](https://bostonmit.com/industries/retail-e-commerce/): POS and inventory sync, e-commerce, PCI DSS
- [Manufacturing](https://bostonmit.com/industries/manufacturing/): ERP/MES support, plant-floor networks, segmentation, CMMC / NIST 800-171
- [Real Estate](https://bostonmit.com/industries/real-estate/): wire-fraud controls, mobile teams, secure document sharing
- [Biomedical & Biotechnology](https://bostonmit.com/industries/biomedical-biotechnology/): 21 CFR Part 11, HIPAA, lab network security, research data storage
- [Startups & Small Businesses](https://bostonmit.com/industries/startups-small-businesses/): scalable cloud, SOC 2 readiness, investor due diligence
- [Private Equity & Investment Firms](https://bostonmit.com/industries/private-equity-investment-firms/): data-room security, deal-team collaboration, insider-threat protection
- [Financial Services](https://bostonmit.com/industries/financial-services/): FINRA, SEC Reg S-P, DLP, email retention and encryption
- [Dental Practices](https://bostonmit.com/industries/dental-practices/): HIPAA, practice-management and imaging systems, ransomware-resistant backups
- [Healthcare & Medical](https://bostonmit.com/industries/healthcare-medical/): HIPAA Security Rule, EHR integrations, encrypted communication
- [Legal](https://bostonmit.com/industries/legal/): ABA Model Rules 1.1 / 1.6, document security, email archiving
- [Nonprofits](https://bostonmit.com/industries/nonprofits/): donor CRM security, Microsoft 365 for nonprofits, budget-conscious cloud
- [Veterinary Clinics](https://bostonmit.com/industries/veterinary-clinics/): PIMS hosting, multi-site networking, new-clinic buildouts
- [All industries](https://bostonmit.com/industries/)

## Case studies
- [Rapid IT enablement for a high-growth biotech startup](https://bostonmit.com/case_studies/biotech/): Stellaromics (biotech). Fully secured IT stack deployed in under 10 business days; Centralized data access and credential control; Audit-ready posture achieved before investor due diligence.
- [Securing compliance for a financial services firm](https://bostonmit.com/case_studies/financial-services-firm/): Sensible Financial (financial services). Fully FINRA-aligned IT policies and controls; Endpoint compliance achieved across all users; Better performance and flexibility than the legacy VDI.
- [One IT standard across a diverse investment portfolio](https://bostonmit.com/case_studies/scalable-it-solutions-across-a-diverse-investment-portfolio/): Briarcliff Capital Partners (private equity). MSP fragmentation reduced from 10+ vendors to one IT partner; New acquisitions onboarded 2x faster than previous transitions; Standardized IT policies and compliance across the portfolio.
- [A repeatable IT blueprint for a growing veterinary group](https://bostonmit.com/case_studies/veterinary/): Hometown Vet Partners (veterinary). Ticket resolution time reduced 48% across all locations; New locations onboarded in under 10 business days; Future clinic acquisitions follow a repeatable IT blueprint.
- [Essential support for a more inclusive future](https://bostonmit.com/case_studies/nonprofit/): WCI (nonprofit). IT costs reduced by 40% and operational efficiency up 30%; Scalable, flexible IT resources; Better productivity and collaboration with Microsoft 365 and VoIP.

## Free guides (PDF)
- [HIPAA IT Compliance Checklist](https://bostonmit.com/wp-content/uploads/2026/10/BMIT-Healthcare-HIPAA-IT-Checklist-1.pdf)
- [Dental Office IT Setup Guide](https://bostonmit.com/wp-content/uploads/2026/10/BMIT-Dental-Office-IT-Guide-1.pdf)
- [Veterinary IT Readiness Checklist](https://bostonmit.com/wp-content/uploads/2026/10/BMIT-Veterinary-IT-Readiness-Checklist-1.pdf)
- [Cybersecurity for Law Firms: Essentials Guide](https://bostonmit.com/wp-content/uploads/2026/10/BMIT-Cybersecurity-for-Law-Firms-Guide-1.pdf)
- [FINRA and SEC IT Checklist for Advisory Firms](https://bostonmit.com/wp-content/uploads/2026/10/BMIT-Financial-Services-IT-Checklist-1.pdf)
- [IT Controls for Investment Firms](https://bostonmit.com/wp-content/uploads/2026/10/BMIT-IT-Controls-for-Investment-Firms-1.pdf)
- [Secure IT for Research Labs Checklist](https://bostonmit.com/wp-content/uploads/2026/10/BMIT-Secure-IT-for-Research-Labs-1.pdf)
- [Job Site Tech Essentials Guide](https://bostonmit.com/wp-content/uploads/2026/10/BMIT-Job-Site-Tech-Essentials-Guide-1.pdf)
- [EdTech Security Checklist](https://bostonmit.com/wp-content/uploads/2026/10/BMIT-EdTech-Security-Checklist-1.pdf)
- [Retail Tech Stack Checklist](https://bostonmit.com/wp-content/uploads/2026/10/BMIT-Retail-Tech-Stack-Checklist-1.pdf)
- [Industrial IT Strategy Guide](https://bostonmit.com/wp-content/uploads/2026/10/BMIT-Industrial-IT-Strategy-Guide-1.pdf)
- [Real Estate IT Tools Checklist](https://bostonmit.com/wp-content/uploads/2026/10/BMIT-Real-Estate-IT-Tools-Checklist-1.pdf)
- [Startup Tech Stack Essentials](https://bostonmit.com/wp-content/uploads/2026/10/BMIT-Startup-Tech-Stack-Essentials-1.pdf)
- [Nonprofit IT Readiness Checklist](https://bostonmit.com/wp-content/uploads/2026/10/BMIT-Nonprofit-IT-Readiness-Checklist-1.pdf)
- [Hospitality IT Setup Guide](https://bostonmit.com/wp-content/uploads/2026/10/BMIT-Hospitality-IT-Setup-Guide-1.pdf)
- [Remote Worker Security Guidelines](https://bostonmit.com/wp-content/uploads/2026/10/BMIT-Remote-Worker-Security-Guidelines-1.pdf)
- [Demystifying Cyber Insurance Questionnaires](https://bostonmit.com/wp-content/uploads/2026/10/BMIT-Cyber-Insurance-Questionnaire-Guide-1.pdf)

## Company
- [About BMIT and the team](https://bostonmit.com/about-us/)
- [How support works](https://bostonmit.com/how-support-works/): request to resolution, response times, escalation, after hours, and how coverage works on a small team.
- [Company facts](https://bostonmit.com/company-facts/): legal entity, leadership, services mix, recognition, verified identifiers.
- [Frequently asked questions](https://bostonmit.com/frequently-asked-questions/)
- [Compare BMIT with other options](https://bostonmit.com/compare/)
- [How to switch managed IT providers](https://bostonmit.com/switch-managed-it-providers/): checklist for changing MSPs without breaking anything.
- [vCIO services](https://bostonmit.com/vcio/): quarterly business reviews, annual technology plan and budget, security roadmap, board and insurer reporting (fully managed clients; quoted).
- [How to compare managed IT providers](https://bostonmit.com/compare/how-to-compare-managed-it-providers/): 15 questions to ask any MSP, with the answers from BMIT.
- [Contact](https://bostonmit.com/contact/)
- [Blog](https://bostonmit.com/blog/): security and IT news for Greater Boston businesses.

## Optional
- [Full reference for language models](https://bostonmit.com/llms-full-txt/)
- [Privacy policy](https://bostonmit.com/privacy-policy/)
- [Terms of use](https://bostonmit.com/terms-of-use/)