Comparison
Hiring your own IT person and outsourcing to a managed provider both work. Here is how to tell which fits, and a third option in between.
The short version
At a glance
| Boston Managed IT | In-house IT person | |
|---|---|---|
| Coverage when someone is out | A team covers every day, with monitoring around the clock | One person: vacation, sick days, and turnover leave gaps |
| Breadth of skills | Senior engineers across each discipline | One person rarely covers security, networking, cloud, and compliance in depth |
| Security and management tools | Included in the managed plan | Bought and maintained separately |
| Documentation | Written down and kept current as part of the service | Often lives in one person’s head |
| Cost model | Published per-user pricing, from $125 per user per month | A full salary plus benefits, tools, and training |
| Knowledge of your business | Deep over time; named technicians who know your environment | Deep, if they stay |
Already have an IT person? Co-managed IT backs them up with tooling, escalation, and extra hands, from $75 per user per month (25-user minimum). See pricing.
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