Pricing

Managed IT pricing, without the sales call.

Published per-user rates, a calculator for your exact setup, and a final number confirmed on your first call.

Three ways to work with us

Pick the model. The calculator does the rest.

Fully managed

from $125per user / month

  • We run IT end to end
  • Minimum 5 users
  • Help desk, patching, endpoint security, MDR
  • Microsoft 365 or Google Workspace admin
  • Onboarding, offboarding, documentation

Co-managed

from $75per user / month

  • Backup for the IT person you already have
  • Minimum 25 users
  • Tooling, escalation, and extra hands
  • Same base tooling; MDR is a $2 add-on

Project / advisory

$165per hour

  • Scoped work, no monthly contract
  • Network refresh: typically 8 to 24 hours
  • Microsoft 365 migration: 12 to 40 hours
  • Security assessment: 6 to 16 hours

Nonprofits get 10% off. Estimates are approximate starting points; final pricing is confirmed on your first call.

Worked examples

What real setups cost.

Three common setups, priced with the same calculator below. Your number depends on your environment.

25-person professional services firm

Fully managed, one office, cloud only.

Fully managed, 25 users x $125$3,125
Email security, 25 mailboxes x $4$100
Security awareness training, 25 users x $3$75
DNS filtering, 25 devices x $4$100
Estimated monthly$3,400

The most common setup we see. Endpoint security, MDR, and patching are already in the base.

75-person biotech company

Fully managed, two file servers with about 500 GB each.

Fully managed, 75 users x $125$9,375
Second server (first is included)$50
Server backup, 2 servers incl. storage overage$130
Email security, 75 mailboxes x $4$300
Security awareness training, 75 users x $3$225
SIEM and logging, 75 users x $2$150
Estimated monthly$10,230

Servers and research data add infrastructure and backup storage costs. Logging supports audit trails.

150-person company with in-house IT

Co-managed: your IT team runs the day to day, we back them up.

Co-managed, 150 users x $75$11,250
MDR, 150 devices x $2$300
Email security, 150 mailboxes x $4$600
Estimated monthly$12,150

You get our tooling, monitoring, security, and escalation. Projects are billed at $165 per hour.

Estimates, before any nonprofit discount (10% off the base). Hardware, software licenses, and onboarding are separate. Every number is confirmed on your first call.

What kind of support are you looking for?

Tell us about your team

Security & protection add-ons

Included in the base: help desk, RMM/patching, basic endpoint security, M365 administration, onboarding/offboarding, documentation.

Infrastructure & locations

First server, first cloud tenant, and HQ are always included.

+$50/server/month

+$10/tenant/month

+$100/office/month

Industry & compliance

Your compliance needs will shape our recommendations — we'll discuss specifics on your first call.

Est. monthly $0

Included and not included

No surprises on the invoice.

Included in the monthly price

  • Help desk with named engineers
  • Remote monitoring and patching on every device
  • Endpoint security and MDR (fully managed)
  • Microsoft 365 or Google Workspace administration
  • Staff onboarding and offboarding
  • Documentation of your environment
  • Vendor coordination and on-site visits across Greater Boston
  • Hardware lifecycle list and licensing review

Billed separately

  • Hardware and software licenses (billed separately)
  • Projects such as office moves and migrations ($165 per hour, scoped first)
  • Security and backup add-ons (published per-device and per-user rates)
  • Guaranteed after-hours response (add-on, quoted)
  • vCIO: quarterly reviews, annual plan and budget (add-on, quoted, fully managed only)
  • Onboarding (scoped and quoted before you sign; it depends on the size and state of your environment)

After you sign

Five phases from first call to steady state.

01

Discovery / validation

We learn your environment, document what exists, and confirm scope.

02

Scope confirmation

Finalize service scope, expectations, and any open questions.

03

Agreement / kickoff

Service agreement signed, kickoff call scheduled, team introductions.

04

Onboarding / deployment

Tooling deployed, users onboarded, monitoring activated.

05

Stabilization / roadmap

Environment stabilized, lifecycle list and roadmap built. Quarterly business reviews come with the vCIO add-on.

Free technical assessment

Get a real quote.

  • Your estimate, checked by an engineer
  • Scope confirmed before anything is signed
  • A straight answer on whether managed IT fits

Book your assessment

Next, you pick a time on our calendar. No sales deck.

Prefer the phone? (617) 322-5155