Fully Managed & Co-Managed IT Services

We provide comprehensive Managed IT Services designed to keep your business running smoothly and securely. Our proactive approach ensures minimal downtime, maximum productivity, and predictable IT costs, allowing you to focus on what matters—growing your business.

What We Do

By leveraging cutting-edge tools and industry best practices, we identify potential issues before they become problems, ensuring your business stays ahead of disruptions. Whether you need full IT outsourcing or co-managed support, Boston Managed IT delivers scalable, customized solutions tailored to your unique needs. Our services include:

24/7 Monitoring

We never sleep — so you can. BMIT’s proactive monitoring ensures your systems stay online, secure, and optimized around the clock. We identify and resolve issues before they become costly problems, delivering peace of mind and operational continuity.

Helpdesk Support

Real humans. Real help. Right when you need it. From password resets to technical triage, our responsive U.S.-based support team is available whenever your team hits a snag. We pride ourselves on rapid resolutions and expert service that keeps your people productive.

Cybersecurity Solutions

Security isn’t optional. It’s foundational. Our layered cybersecurity approach protects your business from evolving threats. From firewalls and endpoint protection to phishing simulations and compliance audits — we lock down your environment without locking up your workflow.

Cloud Management

Smarter cloud. Simpler operations. Whether you’re migrating to Microsoft 365, optimizing AWS spend, or managing hybrid infrastructure, BMIT ensures your cloud environment is secure, scalable, and aligned with your business goals.

Strategic IT Consulting

IT strategy that actually moves the needle. We don’t just maintain your tech — we help you use it to grow. Our IT consulting services align your infrastructure, security, and software stack with your short- and long-term business objectives, so tech becomes your competitive advantage.

Fully Managed & Co-Managed IT Services Case Studies

Venture Capital and Private Equity

Scalable IT Solutions Across a Diverse Investment Portfolio

Biotech

Rapid IT Enablement for a High-Growth Biotech Startup

Frequently Asked Questions

What’s the difference between Fully Managed and Co-Managed IT services?

Fully Managed IT means BMIT handles everything — from helpdesk to cybersecurity to strategic planning. Co-Managed IT means we work alongside your internal IT team, providing extra bandwidth, tools, and expertise where you need it most.

Do I need to have an in-house IT person to work with BMIT?

Not at all. Many of our clients rely entirely on us as their IT department. But if you do have internal IT, we’ll integrate seamlessly to support their efforts and fill any gaps.

How quickly can BMIT respond to technical issues?

We offer guaranteed SLAs, real-time monitoring, and a dedicated helpdesk team ready to respond within minutes — not hours. Priority issues are escalated and resolved rapidly.

Is switching to BMIT difficult or disruptive?

Nope. Our onboarding process is streamlined and strategic. We handle documentation, user migration, and tool transitions without interrupting your day-to-day operations.

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