The SMB Guide to Making Your Website and Documents Digitally Accessible
Have you ever thought about how many potential customers leave your website because of accessibility issues? It’s not just a guess. A UK Click-Away Pound survey found that 69% of disabled internet users leave websites that aren’t accessible. For small and medium businesses, this represents a significant missed opportunity. So, how do you make your […]
Celebrating Elena Salem: A Leader in the MSP Community
Elena Salem Honored at the SuperOps MSP Awards 2025 We are proud to celebrate Elena Salem, Service Delivery Manager at Boston Managed IT, for her exceptional leadership and industry impact as recognized by the SuperOps MSP Awards 2025. Elena was named a distinguished honoree in the “MSP Leader of the Year (Female)” category — a […]
The Hidden Risk of Integrations: A Checklist for Vetting Third-Party Apps (API Security)
Modern businesses depend on third-party apps for everything from customer service and analytics to cloud storage and security. But this convenience comes with risk, every integration introduces a potential vulnerability. In fact, 35.5% of all recorded breaches in 2024 were linked to third-party vulnerabilities. The good news? These risks can be managed. This article highlights […]
The AI Policy Playbook: 5 Critical Rules to Govern ChatGPT and Generative AI
ChatGPT and other generative AI tools, such as DALL-E, offer significant benefits for businesses. However, without proper governance, these tools can quickly become a liability rather than an asset. Unfortunately, many companies adopt AI without clear policies or oversight. Only 5% of U.S. executives surveyed by KPMG have a mature, responsible AI governance program. Another […]
How to Use a Password Manager and Virtual Cards for Zero-Risk Holiday Shopping
Have you ever been concerned about your credit card or personal data getting stolen while shopping online? You’re not alone. Each holiday season, as millions of shoppers flock online for convenience, hackers ramp up their activity. The Federal Trade Commission (FTC) has warned that scammers often create fake shopping websites or phishing emails to steal […]
Beyond Licensing: How to Stop Wasting Money onYour Microsoft 365 Security and Copilot Add-Ons
Microsoft 365 is a powerful platform that helps a business in many ways. It boosts collaboration and streamlines operations, among other benefits. However, many companies waste money on unnecessary licenses and features that are not fully used. Fortunately, you can avoid this waste and take your business to the next level by adopting smarter use […]
Your Business’s Digital Compass: Creating an IT Roadmap for Small Business Growth
Small businesses often struggle to leverage technology effectively. It can be a challenge just to survive, much less thrive. In many cases, they instinctively fall back on a reactive approach to IT challenges, rather than planning and acting proactively. That’s where an IT roadmap can help. It becomes a digital compass for organizations, a strategic […]
Navigating Cloud Compliance: Essential Regulations in the Digital Age
The mass migration to cloud-based environments continues as organizations realize the inherent benefits. Cloud solutions are the technology darlings of today’s digital landscape. They offer a perfect marriage of innovative technology and organizational needs. However, it also raises significant compliance concerns for organizations. Compliance involves a complex combination of legal and technical requirements. Organizations that […]
Leveraging Microsoft Forms for Data Collection & Surveys
Data has become the lifeblood of every organization, regardless of industry or sector. Today, a business’s ability to collect, analyze, and act on data is not just an advantage, it’s essential for survival. Data-driven decision-making enables organizations to respond quickly to market changes, identify new opportunities, and improve operational efficiency. When decisions are backed by […]
How to Use AI for Business Productivity While Staying Cyber-Secure
Most organizations have realized that AI is not a sentient system looking to take over the world, but rather an invaluable tool. They have come to utilize it to improve their productivity and efficiency. AI solutions have been installed at an astounding rate. Some are used to automate repetitive tasks and to provide enriched data […]