Scalable IT Solutions Across a Diverse Investment Portfolio

Empowering Operational Excellence Across the Portfolio

Briarcliff Capital Partners
is a private equity firm with a diverse portfolio spanning veterinary care, healthcare, retail, and professional services. They needed a partner who could deliver both strategic IT planning at the firm level and hands-on support for portfolio companies, ensuring cybersecurity, standardization, and scalability without creating overhead.

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The Objective

Standardize and secure IT operations across all portfolio companies, reduce vendor sprawl, accelerate M&A transitions, and support executive leadership with high-touch service.

The Challenges

The Solutions

We developed a repeatable IT onboarding and support framework that could be rolled out to each portfolio company — tailored by vertical, branded by company, but powered by one centralized team.

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Standardized Tech Stack Deployment

Created a core stack of tools (Microsoft 365, Defender, Backups, RMM, IT Docs, UCaaS) used across all companies.

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White-Labeled Helpdesk Support

Delivered brand-specific onboarding materials, email domains, and support experiences for each business unit.

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M&A Onboarding Playbooks

Built rapid deployment workflows to get new acquisitions secured and onboarded within 5–10 business days.

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CIO-Level Strategy for Firm Leadership

Provided quarterly executive briefings and roadmaps to align IT with portfolio growth goals.

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Central Documentation & Reporting Portal

Aggregated documentation and real-time IT metrics for all portfolio companies using IT Docs and Dashboards.

The Benefits

“Boston Managed IT is more than a vendor — they’re our embedded IT strategy team. Every acquisition runs smoother, every location gets the support they need, and our operating partners finally have a playbook that works.”

– Jennifer Blake, Managing Partner

Your IT Partner Is Just a Click Away

Contact us now to explore customized IT solutions that drive efficiency, security, and success for your business.