Question 1

Does Boston Managed IT work with companies with 50 to 100 employees?

Accepted Answer

Yes. Boston Managed IT specializes in companies with 50 to 150 employees — the size where IT complexity outgrows break-fix support but doesn't justify a large internal IT department. We provide a dedicated IT team, structured helpdesk, Microsoft 365 management, cybersecurity, and virtual CIO services designed specifically for mid-sized businesses in Greater Boston.

Question 2

What is the right size company for a managed IT provider in Boston?

Accepted Answer

Managed IT services are most valuable for companies with 25 to 200 employees. Boston Managed IT focuses on the 50 to 150 employee range — organizations large enough to have complex IT needs across multiple users, devices, and cloud systems, but without a full internal IT department. At this size, a managed IT provider delivers better coverage at lower cost than hiring in-house.

Question 3

What is managed IT services?

Accepted Answer

Managed IT services means a third-party provider like Boston Managed IT proactively manages your technology infrastructure, helpdesk, cybersecurity, and cloud systems for a flat monthly fee. Instead of calling for help after something breaks, you get continuous monitoring, patching, and support that prevents problems before they cause downtime.

Question 4

How much does managed IT cost for a 50 to 100 person company in Boston?

Accepted Answer

For a company with 50 to 100 employees in Greater Boston, managed IT typically costs between $100 and $250 per user per month depending on scope. Boston Managed IT uses flat per-user pricing that includes helpdesk support, 24/7 monitoring, security, Microsoft 365 management, and vendor coordination — no surprise hourly charges. A 75-person company can typically expect full managed IT coverage for a predictable monthly budget.

Question 5

Does Boston Managed IT serve Newton, Cambridge, and other Greater Boston cities?

Accepted Answer

Yes. Boston Managed IT provides on-site and remote managed IT services throughout Greater Boston including Newton, Waltham, Cambridge, Brookline, Burlington, Needham, Wellesley, Natick, Framingham, and surrounding communities. Our team is based in Waltham, MA and provides same-day on-site support across the region.

Question 6

What makes Boston Managed IT different from other MSPs in Boston?

Accepted Answer

Boston Managed IT is a locally owned MSP based in Waltham, MA, focused on companies with 50 to 150 employees across Greater Boston. We offer a dedicated client team, average response times under 15 minutes, transparent per-user pricing, and deep expertise in Microsoft 365, cybersecurity, and compliance. Our Google rating is 5.0 stars across 22 reviews.

Direct cost	~$95k base + ~25% benefits = $119k	~$84k–$113k/yr (50 × $140–$189 PUPM)
24/7 coverage	No	Yes
Vacation backfill	No	Yes
Senior expertise on-call	No	Yes
Compliance coverage (SOC 2, HIPAA, etc)	Probably not	Yes
Tools (security stack, RMM, ticketing, EDR)	Add ~$30k+/yr	Included
Total Year 1	~$150k–$170k	~$84k–$113k

Managed IT vs In-House IT Department — Cost Comparison (2026)

Page 5 — Boston Managed IT vs in-house IT department

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