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IT Support

Remote IT Will Create Tech That Works for You

There are few things as frustrating as IT issues getting in the way of your work. Even the simplest of problems can break your flow, ruin your productivity, and waste your time.  IT should be working to boost your day instead of slowing you down. Tripping up on a computer glitch can happen at any moment.  Working to fix one can take hours.  You might try a few steps that have worked before, ask a colleague for help, or try a web search to see what turns up.  All of these take time from you or your colleagues, and often make the original problem worse. When you outsource your help desk, your IT problems become our IT problems.  We take charge of righting the ship to keep your tech on the right track. Setting Up Your Business for Success Many businesses try a break/fix model to deal with IT issues.  This means waiting for problems to happen before contacting IT to resolve them.  Break/fix adds…
Nicholas Salem
November 21, 2020
IT SupportCyber Security

Get Your IT Ready for Holiday Shopping

Black Friday, and the big "doorbuster" sales are moving online. With the busiest shopping period of the year going virtual, there’s going to be greater load on the business IT. If your business wants to be part of Black Friday and Cyber Monday sales, prepare for a sudden surge in traffic volume. If your technology can’t handle the traffic, you’re going to lose revenue. A crashed system could be catastrophic for your bottom line, plus, it'll hurt brand reputation and customer satisfaction long term. Consider these strategies to get ready for the online crush of shoppers. #1 Migrate to the Cloud Your current server may do the job on a regular given day, but is it going to be able to handle 100 times the activity in a single day? You need the ability to quickly scale up as needed. That’s one of the great advantages of cloud services. It’s difficult to predict your growth rates and seasonal demand shifts; however, using cloud services helps…
Nicholas Salem
November 20, 2020
Cyber SecurityIT Support

Focus on Protecting Client Data

Cybercriminals target businesses. No matter their size. After all, your business is a hub of information cybercriminals can use to steal funds or identities and blackmail victims. What would you say to your clients if they found out their information was freely available on the internet? You’re not bouncing back from that quickly! The ebook Business Cybersecurity: Protecting Your Client Data outlines the threat and explores cybersecurity actions you can take. Learn: Why a business can make a better mark than Fortune 500 enterprisesThe costs of failing to protect client dataFour strategies you can take to boost your cybersecurity Download our eBook Name * First Last Email * Team Size * -Select- 1-10 11-50 50+ Company Website * Submit
Nicholas Salem
November 16, 2020
IT SupportCyber Security

When is Your Business Ready to Move to the Cloud?

By now you know that the cloud isn’t going away any time soon. In fact, cloud computing has become a natural step in business growth, thanks to the numerous (and continually growing) benefits. More and more applications are coming out in web-based form and staff are exceptionally comfortable with this type of change. So when is the right time to move your business computing to the cloud?  Many businesses are facing this question now that cloud computing has become a mainstream norm. After all, you’ll be able to roll out new apps in days, not weeks, and nobody ever says ‘no thanks’ to increased security and efficiency.  Like any strategic business decision though, timing is everything.  Here’s how to assess your need before you make the switch: 1. Age of servers and workstations If your workstations and servers are reaching their end of life and a large capital investment is coming up, you’ll be able to minimize the expense by moving to the cloud. You…
Nicholas Salem
November 16, 2020
IT Support

What Is Staff Augmentation?

In IT, staff augmentation is one of the ways to extend an internal team. Having an in-house team can be tricky, not to mention the time and money needed to find the right engineers. Staff augmentation combines the benefits of outsourcing and in-house hiring allowing companies to hire qualified IT people quickly. Let’s dive deeper into the topic of staff augmentation, its benefits, comparison to other models and how to find a staff augmentation company right for you. What is staff augmentation? Simply put, staff augmentation is the use of outside specialists on a temporary basis to augment the capacity of one’s organization. It is a type of outsourcing strategy where employees are hired in order to fill gaps on projects in compliance with the current business objectives. This personel is hired based on the skills needed and can be hired for short or long-term cooperation with a client. Service like this gain momentum because of the specifics of IT industry and shortage of talents. In the IT sector. Types of staff augmentation…
Nicholas Salem
July 29, 2020
IT SupportCyber Security

What Happens When You Ignore Security Warnings on Your Computer ?

You’re sitting at your computer, catching up with your email, when a little box pops up on your screen. It’s a security warning, and, chances are, you just click out of it without a second thought. But could ignoring these warnings be putting you or your information at risk? Why they’re so easy to ignore Let’s face it: Pop-ups are a nuisance. Add to that the fact that you probably have little to no idea what these updates and warnings actually mean, and it makes it tempting to ignore them. Unless it’s one of the  it’s hard to take them seriously. Mathew Porter, director at , explains the three types of warnings you’re probably most familiar with, how seriously to take them, and how you should respond. “Update available” This one might be especially easy to ignore because it’s not really presented as a warning. Just because this update is “available” doesn’t mean your computer needs it, right? Well, Porter suggests that, if you see a…
Nicholas Salem
April 10, 2019
IT Support

Did you buy a new smart home device on Cyber Monday?

With the growth of technology came the development of the smart home devices. The three top smart home devices are Google, Alexa and the Apple smart home technology. With the development of these devices people can control their homes from their phone and by voice at home. Connecting your home like this is very convenient. I just installed my smart devices at home and love them. It makes things much easier and I can control them from my phone anywhere. Choosing what brand to use is up to you. They all have different pros on cons and are ultimately very similar. I would look at the compatibility with your current devices and what you ultimately want to do. Pricing things out is important too as there are a lot of options for different products. Furthermore, you should always check the reviews on the products that you buy as they provide great insight on how the product works and functionality. Overall smart home devices are going…
Nicholas Salem
November 26, 2018
IT Support

7 Common IT Mistakes Putting Your Business At Risk

As a business, you plan for everything from driving traffic to increasing revenue. However, one aspect that companies often fail to take into account their business plans is IT security. Without the right IT infrastructure and cybersecurity precautions in place, your company is at high risk of losing all your valuable information to technology malfunctions or worse, cyberattacks.  Regardless of your business size, industry, or amount of investment in IT security to date, here are six common information technology mistakes that we see business across the board make, time and time again. Take a look to see which mistakes your company is making, and the steps that you should take to eliminate technology risk for your business. 
Nicholas Salem
November 15, 2018