WCI provides residential, individual, in-home & employment/day supports to people with a wide range of intellectual disabilities. WCI - Work, Community, Independence originally hosted its email, data, and even desktops with a third-party vendor. This service was extraordinarily expensive, wasn't a great user experience, and when things broke, it often took over a week to fix. I was able to help WCI migrated to Office 365,  available as a donation from Microsoft, which significantly increased its system reliability while reducing costs. The organization moved its email to Office 365's Exchange Online service and all of its files to SharePoint. I connected WCI staff with a help desk and a guaranteed two-hour response time on all issues. This solution provided huge savings to WCI because it was able to drop its hosted environment and gain a team of tech experts. When WCI moved locations, it also moved its phone system and wiring. Me and my team were able to find a third-party wiring vendor who quoted…