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Microsoft

What Is Microsoft Sales Copilot & What Does It Do?

The use of AI-driven processes is exploding. Every time you turn around, software has gotten more intelligent. Harnessing the power of AI and machine learning is crucial for staying competitive.Microsoft is a pioneer in the tech industry and this new AI era. It continues to lead the way with innovative solutions designed to empower businesses. One such innovation is Microsoft Sales Copilot.This is a tool poised to reshape the future of business. Next, we'll delve into what Microsoft Sales Copilot is. As well as how it is revolutionizing the world of sales and customer insights.The Birth of Microsoft Sales CopilotMicrosoft Sales Copilot is the latest addition to the company's robust portfolio. It was officially introduced in July 2023. It represents a significant leap forward in leveraging AI and machine learning. It’s designed specifically to enhance sales processes and customer engagement.This groundbreaking tool is built on the foundation of Dynamics 365 Customer Insights. This is Microsoft's platform for unifying customer data and delivering actionable insights. The…
Nicholas Salem
November 25, 2023
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Cybersecurity

Watch Out for Ransomware Pretending to Be a Windows Update!

Imagine you’re working away on your PC and see a Windows update prompt. Instead of ignoring it, you take action. After all, you want to keep your device safe. But when you install what you think is a legitimate update, you’re infected with ransomware.That’s the nightmare caused by an emerging cybersecurity threat.Cybercriminals are constantly devising new ways to infiltrate systems. They encrypt valuable data, leaving victims with difficult choices. Once ransomware infects your system, your PC is pretty useless. You either have to pay a ransom or get someone to remove the malware. As well as install a backup (if you have one!).One such variant that has emerged recently is the "Big Head" ransomware. It adds a new layer of deception by disguising itself as a Windows update. In this article, we'll explore the ins and outs of Big Head ransomware. Including its deceptive tactics. We well as how you can protect yourself from falling victim to such attacks.The Big Head Ransomware DeceptionRansomware attacks have…
Nicholas Salem
November 20, 2023
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Business

These 18 Sustainable Tech Habits Are a Win for Your Bottom Line

In today's world, sustainability isn't just a buzzword; it's a necessity. Businesses around the globe are increasingly embracing eco-friendly practices. This isn’t only for the positive impact on the environment. It’s also for the benefits they can bring to the bottom line.Sustainable technology habits are not only about reducing your carbon footprint. They’re also about improving efficiency, cutting costs, and attracting environmentally conscious customers.“Going green” can mean saving more dollars, besides helping the planet. Below, we'll explore several sustainable tech habits you can adopt. These are not only good for the environment but also a win for your business's bottom line.1. Energy-Efficient Hardware and AppliancesInvesting in energy-efficient hardware and appliances can lead to significant cost savings. Especially in the long run. Energy-efficient devices consume less electricity, resulting in lower utility bills.Consider upgrading to Energy Star-rated equipment. And using LED lighting to reduce your energy consumption. It may surprise you how fast your electric bill goes down after replacing lightbulbs.2. Virtualization and Cloud ComputingVirtualization and cloud…
Nicholas Salem
November 15, 2023
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Cybersecurity

How to Keep Your Smart Home from Turning Against You

Smart homes have become a ubiquitous part of modern living. It doesn’t even seem unusual anymore to tell your refrigerator to add milk to the digital grocery list.Smart homes offer unparalleled convenience and efficiency. You can control your lights and thermostat with a smartphone app. And have a virtual assistant like Alexa at your beck and call. But as we embrace the convenience, it's essential to consider the potential risks. As well as take proactive steps to ensure that your smart home doesn't turn against you.Recent headlines have shed light on the vulnerabilities of smart home technology. Such as the story in the New York Post's article titled "Locked Out & Hacked: When Smart Homes Turn on Owners".The article describes smart home nightmares. Including the new owner of a smart home that unexpectedly got locked in. The prior owner had left preprogrammed settings. Suddenly at 11:30 p.m., the home told him it was time to go to bed and locked every door in the house.Another…
Nicholas Salem
November 10, 2023
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Cybersecurity

10 Biggest Cybersecurity Mistakes of Small Companies

Cybercriminals can launch very sophisticated attacks. But it’s often lax cybersecurity practices that enable most breaches. This is especially true when it comes to small and mid-sized businesses (SMBs).Small business owners often don’t prioritize cybersecurity measures. They may be just fully focused on growing the company. They think they have a lower data breach risk. Or they may think it’s an expense they can’t bear.But cybersecurity is not only a concern for large corporations. It's a critical issue for small businesses as well. Small businesses are often seen as attractive targets for cybercriminals. This is due to many perceived vulnerabilities.Fifty percent of SMBs have been victims of cyberattacks. More than 60% of them go out of business afterward.Cybersecurity doesn’t need to be expensive. Most data breaches are the result of human error. But that is actually good news. It means that improving cyber hygiene can reduce the risk of falling victim to an attack.Are You Making Any of These Cybersecurity Mistakes?To address the issue, you…
Nicholas Salem
November 5, 2023
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Cybersecurity

What Is SaaS Ransomware & How Can You Defend Against It?

Software-as-a-Service (SaaS) has revolutionized the way businesses operate. It offers convenience, scalability, and efficiency. No more dragging software from one device to another. Everyone can collaborate easily in the cloud.But alongside its benefits, SaaS brings with it potential threats. When software and data are online, they’re more vulnerable to attacks. One of the latest threats to move from endpoint devices to the cloud is ransomware.Ransomware has been around attacking computers, servers, and mobile devices for a while. But recently there has been an alarming uptick in SaaS ransomware attacks.Between March and May of 2023, SaaS attacks increased by over 300%. A study in 2022 by Odaseva found that 51% of ransomware attacks targeted SaaS data.In this article, we’ll delve into what SaaS ransomware is and the risks it poses. And, most importantly, how you can defend against it.What is SaaS Ransomware?SaaS ransomware is also known as cloud ransomware. It’s malicious code designed to target cloud-based applications and services. These include services like Google Workspace, Microsoft…
Nicholas Salem
October 31, 2023
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Microsoft

Should Your Business Upgrade to the New Microsoft Intune Suite?

Endpoint management has changed a lot over the last two decades. There was a time when companies housed all endpoints in the same place. This made managing them simpler. But it held offices back from being mobile and flexible.Today’s office can include endpoints around the globe. Remote teams can work from anywhere. And people often prefer doing things from their mobile devices. Such as checking email or managing tasks.The average enterprise endpoint makeup is 60% mobile devices. And it’s estimated that they handle about 80% of the workload. What does this mean for security? That an endpoint device management solution has become a necessity.One that might be on your radar is the new Microsoft Intune Suite. It bundles several areas of endpoint management into a single platform.Wondering whether it's worth taking the plunge and upgrading? Stick around as we break down the what, why, and how of this cloud-based management solution.What is Microsoft Intune Suite?First things first, what is Microsoft Intune? It's a software tool…
Nicholas Salem
October 25, 2023
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Productivity

Handy Tips to Optimize a Dual-Monitor Setup for the Best Experience

Two monitors are often better than one when it comes to getting things done efficiently. A dual-monitor setup can significantly enhance your productivity. This is true whether you're a gamer, a creative professional, or an office wiz who loves to multitask.A study by Jon Peddie Research found that dual displays can increase productivity by 42%. But it’s not as simple as just setting up an extra screen.It’s common for people to feel “off kilter” when trying to work from two monitors. They may even find it harder despite having more screen real estate. The cause is usually the setup. They either have the screens positioned wrong or aren’t optimizing the settings.We’ll dive into some dual-monitor setup best practices. These should help you improve your two-screen experience and take it to the next level.Best Practices for a Great Two-Screen Setup1. Match Size and ResolutionBefore you jump into the excitement of a dual-monitor setup do some matching. Make sure your monitors are well-matched with each other. Try…
Nicholas Salem
October 20, 2023
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Cybersecurity

Does Your Business Have Any “Cybersecurity Skeletons” in the Closet?”

Let’s dive into a topic that might give you the chills—cybersecurity skeletons in the closet. You may not have old skeletons hidden away in the basement. But there’s a good chance of cybersecurity vulnerabilities lurking in the shadows. Just waiting to wreak havoc.You can’t fix what you can’t see. It’s time to shine a light on these hidden dangers. So, you can take action to protect your business from potential cyber threats.Let's get started uncovering threats that could leave your business in danger. Here are some of the most common cybersecurity issues faced by SMBs.Outdated Software: The Cobweb-Covered NightmareWe get it; updating software can be a hassle. But running outdated software is like inviting hackers to your virtual Halloween party.When software vendors release updates, they often include crucial security patches. These patches fix vulnerabilities that hackers can exploit. So, don't let outdated software haunt your business. Keep everything up to date to ensure your digital fortress is secure.Weak Passwords: The Skeleton Key for CybercriminalsIf your…
Nicholas Salem
October 15, 2023
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Cybersecurity

Cybersecurity Awareness Month: Strengthening Your Team’s Defense with Essential Cyber Hygiene

As technology continues to advance, so does the need for heightened awareness. As well as proactive measures to safeguard sensitive information.Cybersecurity can seem like an insurmountable task for everyday people. But it’s not only a job for the IT team. Everyone can play a part in keeping their organization’s data safe. Not to mention their own data.October is Cybersecurity Awareness Month. It serves as a timely reminder that there are many ways to safeguard data. Following the basics can make a big difference in how secure your network remains.What Is Cybersecurity Awareness Month?Cybersecurity Awareness Month (CAM) is an annual initiative held every October. It promotes cybersecurity awareness and education. It aims to empower individuals and organizations by giving them knowledge and resources. It helps people strengthen their defenses against cyber threats.CAM started as a U.S. initiative, National Cybersecurity Awareness Month. Then, it quickly spread around the globe. It’s led by two agencies:National Cyber Security Alliance (NCSA)Cybersecurity and Infrastructure Security Agency (CISA)This collaborative effort involves various…
Nicholas Salem
October 10, 2023