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Cyber Security

8 Best Practices for Vetting Cybersecurity Vendors

An effective way to bolster your business’s data security is to work with a Managed Service Provider (MSP) or I.T. Service Provider (ITSP). They address network vulnerabilities to prevent cybercriminals from exploiting them. Besides monitoring and organizing your servers, a Managed Service Provider (MSP) or I.T. Service Provider (ITSP) plays a pivotal role in the cybersecurity program of your business. They implement several strategies to shield your network from attacks and protect your data.  For instance, many providers use email authentication protocols to monitor your server’s vulnerabilities. They can keep users from accidentally accessing malicious websites by determining spam emails containing malware or viruses. This results in enhanced system security.  Another common practice is training your employees to ensure they follow the highest security standards. This is especially important if you have remote team members since there’s no way to keep track of their activities. To tackle this issue, an MSP or ITSP teaches your staff how to operate safely to avoid harm to your…
Nicholas Salem
December 8, 2021
IT SupportCase Study

Top MSPs in MA

We’d like to thank our friends at Expertise.com for recently naming us one of the 9 Best Managed IT Service Providers in Cambridge! For an organization that is only in our third year of managing the needs of our clients, we’re very pleased to be recognized among some of the best in the industry. We look forward to providing the same stellar service to your business!
Nicholas Salem
October 29, 2021
Tech Talk

New Newsletter: Tech Talk August 2021

MONTHLY UPDATEAs technology advances, it means we can access anything, anywhere, on any device. And that’s great. We have the ability to work from anywhere in the world without worrying how to communicate or access info. It’s all at our fingertips. However, with the benefits comes a downside. Which is that we simply don’t switch off. Look at the last month. How often have you found yourself replying to a work email late at night? How many times have you had an ‘I’ll just get that done’ moment outside of your regular working hours? How many calls have you received when you were spending time with family or friends, or trying to have a moment to yourself? And because of this, we’ve become impatient waiting for responses. Gone are the days of getting back to someone in 3-5 business days. We want it now! And it’s really frustrating when we do have to wait for something. It’s no surprise that there’s been a huge rise…
Nicholas Salem
August 1, 2021
IT Support

Better Balancing IT Price and Value

We make cost-based decisions every day. Weighing value is more complicated. Yet whether the business is buying new laptops or thinking about upgrading its existing office software to get the newest release, value has a real impact. The eBook Let’s Make a Deal: Evaluating Price versus Value explores the importance of weighing price and value, with an emphasis on value, to make the best business decisions.Learn: Why we focus first on priceWhy determining value is difficultWhat these considerations mean to IT decisions and selecting a service provider Value is a tradeoff between benefits received from a product and service plus the price. It’s a balancing act you can better understand in the IT sphere with our latest eBook. Download our eBook First Name * Last Name Email * Team Size * -Select- 1-10 11-50 50+ Company Website * Submit
Nicholas Salem
November 28, 2020
Non-Profits

10 Tips to Supercharge Your Year-End Online Giving

There's a lot riding on your year-end online fundraising efforts, even more so this year when many events and activities have been paused during the coronavirus pandemic. The year-end giving season is always a valuable opportunity to engage with supporters and fans, whether your goal is fundraising or deepening relationships. There is considerable evidence that charitable giving has been strong this year, despite the personal and family hardships that many have encountered. Nonprofits and charities play a key role in the social and emotional fabric of our communities, and your supporters demonstrate that through their generosity. No doubt your team has begun planning its year-end fundraising campaigns. Here are 10 online fundraising techniques to help you supercharge your year-end efforts. 1. Think Multichannel Year-end charitable giving appeals succeed when they are multichannel — when you're able to reach out and connect with your supporters through postal mail, real-world events, email messaging, and social media. With the current pause on real-world events, it's even more important to coordinate messaging…
Nicholas Salem
November 23, 2020
IT Support

Remote IT Will Create Tech That Works for You

There are few things as frustrating as IT issues getting in the way of your work. Even the simplest of problems can break your flow, ruin your productivity, and waste your time.  IT should be working to boost your day instead of slowing you down. Tripping up on a computer glitch can happen at any moment.  Working to fix one can take hours.  You might try a few steps that have worked before, ask a colleague for help, or try a web search to see what turns up.  All of these take time from you or your colleagues, and often make the original problem worse. When you outsource your help desk, your IT problems become our IT problems.  We take charge of righting the ship to keep your tech on the right track. Setting Up Your Business for Success Many businesses try a break/fix model to deal with IT issues.  This means waiting for problems to happen before contacting IT to resolve them.  Break/fix adds…
Nicholas Salem
November 21, 2020
IT SupportCyber Security

Get Your IT Ready for Holiday Shopping

Black Friday, and the big "doorbuster" sales are moving online. With the busiest shopping period of the year going virtual, there’s going to be greater load on the business IT. If your business wants to be part of Black Friday and Cyber Monday sales, prepare for a sudden surge in traffic volume. If your technology can’t handle the traffic, you’re going to lose revenue. A crashed system could be catastrophic for your bottom line, plus, it'll hurt brand reputation and customer satisfaction long term. Consider these strategies to get ready for the online crush of shoppers. #1 Migrate to the Cloud Your current server may do the job on a regular given day, but is it going to be able to handle 100 times the activity in a single day? You need the ability to quickly scale up as needed. That’s one of the great advantages of cloud services. It’s difficult to predict your growth rates and seasonal demand shifts; however, using cloud services helps…
Nicholas Salem
November 20, 2020