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IT Management

6 Important IT Policies Any Size Company Should Implement

Many small businesses make the mistake of skipping policies. They feel that things don’t need to be so formal. They’ll just tell staff what’s expected when it comes up and think that’s good enough.But this way of thinking can cause issues for small and mid-sized business owners. Employees aren’t mind readers. Things that you think are obvious, might not be to them.Not having policies can also leave you in poor legal standing should a problem occur. Such as a lawsuit due to misuse of a company device or email account.Did you know that 77% of employees access their social media accounts while at work? Further, 19% of them average 1 full working hour a day spent on social media. In some cases, employees are ignoring a company policy. But in others, there is no specific policy for them to follow.IT policies are an important part of your IT security and technology management. So, no matter what size your business is, you should have them. We’ll…
Nicholas Salem
September 10, 2022
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IT Management

6 Discontinued Technology Tools You Should Not Be Using Any Longer

One constant about technology is that it changes rapidly. Tools that were once staples, like Internet Explorer and Adobe Flash, age out. New tools replace those that are obsolete. Discontinued technology can leave computers and networks vulnerable to attacks.While older technology may still run fine on your systems that doesn’t mean that it’s okay to use. One of the biggest dangers of using outdated technology is that it can lead to a data breach.Outdated software and hardware no longer receive vital security updates. Updates often patch newly found and exploited system vulnerabilities. No security patches means a device is a sitting duck for a cybersecurity breach.Approximately 1 in 3 data breaches are due to unpatched system vulnerabilities.Another problem with using discontinued technology is that it can leave you behind. Your business can end up looking like you’re in the stone ages to your customers, and they can lose faith and trust.Important reasons to keep your technology updated to a supported version are:Reduce the risk of…
Nicholas Salem
September 5, 2022
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Cybersecurity

How Using the SLAM Method Can Improve Phishing Detection

There is a reason why phishing is usually at the top of the list for security awareness training. For the last decade or two, it has been the main delivery method for all types of attacks. Ransomware, credential theft, database breaches, and more launch via a phishing email.Why has phishing remained such a large threat for so long? Because it continues to work. Scammers evolve their methods as technology progresses. They use AI-based tactics to make targeted phishing more efficient, for example.If phishing didn’t continue working, then scammers would move on to another type of attack. But that hasn’t been the case. People continue to get tricked. They open malicious file attachments, click on dangerous links, and reveal passwords.In May of 2021, phishing attacks increased by 281%. Then in June, they spiked another 284% higher.Studies show that as soon as 6 months after training, phishing detection skills wane. Employees begin forgetting what they've learned, and cybersecurity suffers as a result.Want to give employees a “hook”…
Nicholas Salem
August 31, 2022
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Cybersecurity

Did You Just Receive a Text from Yourself? Learn What Smishing Scams to Expect

How many text messages from companies do you receive today as compared to about two years ago? If you’re like many people, it’s quite a few more.This is because retailers have begun bypassing bloated email inboxes. They are urging consumers to sign up for SMS alerts for shipment tracking and sale notices. The medical industry has also joined the trend. Pharmacies send automated refill notices and doctor’s offices send SMS appointment reminders.These kinds of texts can be convenient. But retail stores and medical practices aren’t the only ones grabbing your attention by text. Cybercriminal groups are also using text messaging to send out phishing.Phishing by SMS is “smishing,” and it’s becoming a major problem.Case in point, in 2020, smishing rose by 328%, and during the first six months of 2021, it skyrocketed nearly 700% more. Phishing via SMS has become a big risk area. Especially as companies adjust data security to a more remote and mobile workforce.How Can I Text Myself?If you haven’t yet received…
Nicholas Salem
August 25, 2022
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Cybersecurity

How Often Do You Need to Train Employees on Cybersecurity Awareness?

You’ve completed your annual phishing training. This includes teaching employees how to spot phishing emails. You’re feeling good about it. That is until about 5-6 months later. Your company suffers a costly ransomware infection due to a click on a phishing link.You wonder why you seem to need to train on the same information every year. But you still suffer from security incidents. The problem is that you’re not training your employees often enough.People can’t change behaviors if training isn’t reinforced. They can also easily forget what they’ve learned after several months go by.So, how often is often enough to improve your team’s cybersecurity awareness? It turns out that training every four months is the “sweet spot.” This is when you see more consistent results in your IT security.Why Is Cybersecurity Awareness Training Each 4-Months Recommended?So, where does this four-month recommendation come from? There was a study presented at the USENIX SOUPS security conference recently. It looked at users’ ability to detect phishing emails versus…
Nicholas Salem
August 20, 2022
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Cybersecurity

Home Security: Why You Should Put IoT Devices on a Guest Wi-Fi Network

The number of internet-connected devices in homes has been growing. It's increased exponentially over the last decade. A typical home now has 10.37 devices connected to the internet. PCs and mobile devices make up a little over half of those and the rest are IoT devices.IoT stands for Internet of Things. It means any other type of “smart device” that connects online. IoT devices in a home can be everything from your streaming stick to your smart refrigerator. Smart baby monitors and Alexa voice assistants are also IoT.There's also been another change that has happened over the last couple of years. It has been the increase in remote and hybrid work. The pandemic caused a major shift in where we work, turning the standard office paradigm on its head.Now, working remotely has become the norm for many companies around the world. This has put increased scrutiny on the security of all those IoT devices. They are now sharing a Wi-Fi network with business data and…
Nicholas Salem
August 15, 2022
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Productivity

Get More Unplugged Laptop Time with These Battery-Saving Hacks

One of the big draws of a laptop computer is that you can use it anywhere. You don’t need to have it plugged in all the time because it has an internal battery.Your laptop may start out with several hours of battery life when you first buy it. But the lifespan can get shorter as time goes by and battery health takes a hit. Sometimes this can be due to a lack of PC maintenance. Other times, it's due to the environments the laptop is subject to (such as a hot car).Seeing your laptop’s battery capacity shrink can be frustrating. But there are several things you can do to increase the time you can go without needing to plug it in.Lower the Display BrightnessThe brighter your display is, the more battery power it’s taking. Have you ever hit the automated low battery mode on a laptop? Then you know you immediately notice a difference in brightness. This is because that setting turns down the brightness.…
Nicholas Salem
August 10, 2022
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MicrosoftProductivity

5 Exciting Ways Microsoft 365 Can Enable the Hybrid Office

“Hybrid office” is the new buzzword you’ll hear used in business discussions. It’s the mix of having employees both working at the office and working from home. This has become more than a buzzword and is now the reality for many companies.There was a survey of employees with remote-capable jobs. The survey found that as of February of 2022, 42% of them were working a hybrid schedule. And 39% were working from home full time.The global pandemic brought on this hybrid office transition. It forced companies to operate with teams that could no longer safely come to the office. During this time, employers and employees experienced the benefits of hybrid work firsthand.These benefits of remote teams included cost savings for both workers and employers. It also allowed the company to operate with more flexibility. Improved worker morale was another advantage.One fact surprised many employers that feared remote work would tank productivity. It actually increased in many circumstances.63% of high-growth companies use a “productivity anywhere” hybrid…
Nicholas Salem
August 5, 2022
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Cybersecurity

Which Form of MFA Is the Most Secure? Which Is the Most Convenient?

Credential theft is now at an all-time high and is responsible for more data breaches than any other type of attack.With data and business processes now largely cloud-based, a user’s password is the quickest and easiest way to conduct many different types of dangerous activities.Being logged in as a user (especially if they have admin privileges) can allow a criminal to send out phishing emails from your company account to your staff and customers. The hacker can also infect your cloud data with ransomware and demand thousands of dollars to give it back.How do you protect your online accounts, data, and business operations? One of the best ways is with multi-factor authentication (MFA).It provides a significant barrier to cybercriminals even if they have a legitimate user credential to log in. This is because they most likely will not have access to the device that receives the MFA code required to complete the authentication process.What Are the Three Main Methods of MFA?When you implement multi-factor authentication…
Nicholas Salem
July 31, 2022
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Cybersecurity

Top 5 Mobile Device Attacks You Need to Watch Out For

Smartphones and tablets are often the preferred device for communications, web searching, and accessing many types of apps. They’re more portable and can be used from anywhere.We’re seeing the takeover of many activities that used to be performed on traditional computers. Now, people are using mobile devices instead.For example, Microsoft estimates that up to 80% of the workload in many enterprise organizations is now done via mobile devices. Over half of all web searches are also now conducted from a mobile device rather than a desktop PC.This has caused mobile devices to become more targeted over the past few years. As hackers realize they’re holding many of the same sensitive information and app access as PCs, they’ve been creating mobile malware and other exploits to breach mobile devices.In 2020, approximately 36.5% of organizations were impacted by mobile malware and 2.5 million people unknowingly downloaded multiple mobile adware apps.It’s important to start treating mobile devices in the same way as you do computers when it comes…
Nicholas Salem
July 25, 2022