Meeting Nonprofit Needs Boston Managed IT provides nonprofits with the power of a fully staffed IT team so they can stay focused on their mission rather than their technology. BMIT includes access to a help desk that clients can call when they have questions or need technical support for their PCs or the back-end servers that power their organization. Nonprofits can be hesitant to devote much, if any, of their budget to technology. They tend to rely on volunteers, friends, family, board members, and on-staff "accidental techies" to keep their IT up and running. According to NTEN's 9th Annual Nonprofit Technology Staffing & Investments Report, released in 2015, the median technology budget of a nonprofit is between 1 and 2.2 percent of its total operating budget. Nonprofit Challenges The problem is that although nonprofits should be spending more to keep their technology better maintained, often what happens is either The costs associated with having an in-house technology team is financially out of reach, or The…

1. Organization Size Many smaller organizations cannot afford to hire IT staff, and many midsize and large organizations can only afford one or two IT staff members. Compared with an entire team, those staff members may not have the expertise in networking, security, databases, web development, data management, and disaster recovery. They may not always be available when they're needed, like during vacation or sick days. Outsourcing IT services provides organizations with the full force of an IT department whenever they need it and for a fraction of the cost. 2. Account Management Boston Managed IT account managers talk with clients regularly to proactively spot potential problems and provide recommendations. Often, organizations are not equipped to identify technology issues in advance, such as a failing server or PC or an outdated version of antivirus software, which means they could end up losing vital data or resources. Account managers work closely with organizations to monitor their technology resources, back up data, help create a disaster recovery…